NAV/BC Business Analyst – Operation

Full Time - Concord, ON
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FoodCloudPlus focuses on product development and ERP implementation, all product development is done in Microsoft Dynamics 365 Business Central (BC), but we continue to support Microsoft Dynamics Navision (NAV) for our existing Customers as well. Our clients are mid to enterprise size companies. Our services and demands are growing rapidly, and we are in need to add more experts to our team.

Job Description

  • Consulting, Gap Analysis, and Training

  • Business Process Re-engineering, Continuous Improvement

  • Research, Design and Development

  • Very industry focused, heavy production, warehousing, and food industry

There are two vacancies available for NAV/BC Business Analyst and all seniority levels are encouraged to apply!

Duties and Responsibilities:

  • Develop and implement policies and procedures throughout the software development life cycle to maximize the efficiency, effectiveness and overall quality of software products and information systems

  • Analyze the client’s needs and document technical requirements, identify gaps, and provide solutions

  • Carrying out business and information-based analysis and research

  • Building, developing, and applying tests to come up with system solutions

  • Consulting the managers to provide them with strategic plans, security, and high-quality service

  • Conducting service security investigation and analysis regarding system software and hardware

Must Have Qualifications:

  • Post-Secondary degree in a related discipline strongly desired (Industrial Engineering, Information Technology), or equivalent work experience

  • Professional certification and accreditation strongly recommended (CPIM, CBAP), or equivalent work experience

  • 2-10+ years experience in Business Process Re-Engineering and Change Management

  • 2-10+ years hands-on experience in product development (Full cycle) and familiar with different product development methodologies

  • 2-10+ years hands-on experience with full life-cycle implementations

  • 2-10+ years experience in training and knowledge transfer, familiar with different training methodologies, standard, and hand-on on new tools

Knowledge & Skill Requirements:

  • Practical experience in Process Re-Engineering and Change Management in different industries, including Food and Beverage
  • Having enough ERP industry knowledge, its directions, and main players including their strength and weaknesses, their market segment/industry focus, and their directions
  • Knowledge of manufacturing, distribution and warehousing best practices, principles, and procedures
  • Proven ability to write effective product, system and process documentation, modification, including business and system requirements, process diagrams, and detailed data requirements
  • Ability to establish priorities, work independently and proceed with objectives with little supervision
  • Organizational skills with the ability to balance multiple demands, and manage resources via assigning tasks and follow ups, and leading assigned resources and tasks
  • Ability to resolve conflict and communicate effectively with all levels of an organization
  • Familiar with new Project Management best practices and Standard
  • Fluent in English – written and verbal

Nice to Have:

  • Microsoft certification(s) in related discipline
  • Proven track record of Research and Development, with focus on Applied Research


  • Salary DOE

  • Healthcare including Dental, Vision and Life Insurance

  • RRSP Benefits

  • Internet and Cell Phone allowances

  • Remote/WFH flexibility

Please submit your resume along with a cover letter outlining your interest in this opportunity.

NO SOLICITATION: We are a direct hire company, private recruiters, solicitors, staffing, placement, and head-hunter agencies, please do not contact this company.